INCOMINGCall, support request, or form
Every opportunity enters one system.
Built and managed by Swivi
ANSWER MORE
CALLS.
BOOK MORE
BUSINESS.
Swivi builds and manages your AI receptionist, lead follow-up, and team workspace—so every inquiry has a clear next step.
For studios and service businesses that run on appointments.
- 24/7 Voice AI receptionist
- AI customer support agent
- Follow-up and custom operations
Custom-built. Fully managed. A human is always within reach.
OPPORTUNITY ROUTING Ready 24/7
AI FRONT DESKUnderstands and qualifies
Context is captured in real time.
NEXT ACTIONBooks or hands off
The right person gets the right next step.
VOICE AILEAD CAPTURECUSTOMER SUPPORT AGENTFOLLOW-UPCUSTOM WORKSPACES
01 / SEE THE BUILD
STUDIO PILOTBuilt first for
1st Class Studios.
Room inquiries, callbacks, session details, and engineer coverage all need to stay together. This workspace puts the next action in front of the studio team.
Explore the walkthrough Explore fictional inquiries, bookings, and team coverage. No login needed. This is a sample walkthrough of the pilot, not measured client results.11st Class Studios
SAMPLE WORKSPACE
THE DAILY CHECK-IN
View inquiries A day at the studio
New inquiries32 need a reply
Callbacks1Requested by Jordan
Sessions2Ready to review
NEXT UPOWNERWHEN
Reply to RileyChrisNow
Release photosMike4:00 PM
Guitar & vocalsAlex8:00 PM
02 / THE FRONT DESK
Keep the conversation
moving forward.
A receptionist trained on your business answers around the clock, speaks naturally, captures what the caller actually needs, and knows when a person should take over.
- Natural conversations without a rigid phone tree
- Qualification and booking based on your real rules
- Human handoff whenever the caller asks or the situation needs it
- Automatic summaries so your team never starts cold
AI RECEPTIONISTHandling a new inquiry
EXAMPLECALLER
“Can I record live guitar and vocals tomorrow night?”
SWIVI AI
“I can help with that. Are you bringing your own engineer, or would you like the studio to provide one?”
INTENTBook a session
BACKUPHuman available
03 / CONNECTED SYSTEMS
One front door.
No dropped handoffs.
01
LEAD CAPTURE
Capture the inquiry.
Website support conversations, forms, referrals, and missed calls become organized opportunities with an owner and a next action.
02
AUTOMATED FOLLOW-UP
Follow up with a purpose.
Swivi sends the right message, at the right interval, while giving your team a clear moment to step in.
03
CUSTOM WORKSPACE
Give every next step an owner.
See inquiries, conversations, bookings, owners, and bottlenecks in a workspace that uses your team’s rules and terminology.
04
MANAGED BY SWIVI
Keep improving after launch.
From setup and integrations to monitoring and improvement, Swivi stays accountable after launch.
System monitoredBuilt, maintained, and improved by Swivi
THE PEOPLE BEHIND THE SYSTEM
Built by operators.
Managed by Swivi.
Swivi began in creator-powered media, coordinating campaigns and submissions. That work shaped our approach: keep context together, make the next step clear, and give someone responsibility for it.
Our background at Swivi Media04 / HOW WE WORK
Built for your reality.
Managed after launch.
Start with one useful workflow. Agree on the scope, test the handoffs, then build from there.
Find the leak
Map one bottleneck and the tools, people, and decisions involved.
Build the system
Agree on the scope and rollout plan. Configure your rules and test the full handoff before launch.
Run and improve
Monitor the workflow, review exceptions, and refine it as the business changes.
BEFORE WE TALK
A few practical
questions.
Studios and service businesses that rely on appointments, respond to repeated questions, and need a clearer way to manage inquiries. The audit helps identify whether there is a useful workflow to build for your team.
YOUR 30-MINUTE SYSTEM AUDIT
FIND YOUR NEXT
USEFUL SYSTEM.
Bring one place where calls, leads, or handoffs get stuck. We’ll work through it together.
- Map the bottleneck
- Review your tools and handoffs
- Choose what is worth building first